SHIPPING & TRACKING
For orders over $59 (after coupon code is applied), shipping cost is free.
For orders under $59 (after coupon code is applied), shipping cost is just $7.99.
We can ship to most countries in the world, but if you are from Africa or South America, please consult us before ordering. If duties, customs or taxes are required in your country, please also let us know before shipping.
United States / Canada
5-7 days (Physical address)
10-20 days (PO/APO Box address)
New released toys may take 10-15 days to arrive
|Other Countries||8-15 days|
Orders will be shipped on the same day if placed before 11pm PDT/PST, Monday to Friday;
Orders are only shipped on business days;
Orders placed on Saturday or Sunday will be shipped on the following Monday;
Orders placed on holidays will be shipped on the following working day;
Affected by Covid-19, there will be some delay on the delivery.
For the shipping package, we use plain brown box or padded bubble mailer, there are no sensitive images or words on it, nor our brand name or website, no one will know what’s inside. We designed everything discreetly.
Tracking number will be sent to your order dispatch email 2-3 days after we ship your order. All tracking numbers can be tracked on https://www.17track.net .
US and Canadian customers, if your order is more than 7 working days overdue, please contact us via firstname.lastname@example.org;
Customers from other countries, your orders may be delayed while customs clearance, if more than 15 working days overdue, feel free to contact email@example.com.